Your benefits in the BioTeiGa Club
As a club member, you receive the following added value
Beginner
Practitioner
Expert
Ambassador
Annual turnover
From €15
from €300
from €600
from €900
Cashback
3 %
6 %
9 %
12 %
Friend referral bonus
€10 for you and the referred friend
€10 for you and the referred friend
€10 for you and the referred friend
€10 for you and the referred friend
Free shipping
from €50
Every order
Every order
Digital Pond Dashboard (water value history)
Text review
3,- €
3,- €
3,- €
3,- €
Photo review
5,- €
5,- €
5,- €
5,- €
Video review
10,- €
10,- €
10,- €
10,- €
Personal contact person
VIP telephone hotline
Support
Standard - Email / Chat
Email / Chat / WhatsApp
preferred support Email / Chat / WhatsApp / Telegram
VIP Support Email / Chat / Whatsapp / Telegram / VIP Hotline
Cashback is credited in the form of shop credit. This credit can be redeemed without a minimum order value. Shop credit expires after 1 year.
Frequently Asked Questions
Is the club membership free?
Yes. The club membership is free for all customers and will remain so.
Do I need to register to collect cashback?
No. You automatically collect cashback with every order. We have already credited your balance for past orders. You can simply log in with your email address at any time to view your balance.
How do I get shop credit?
With every order on BioTeiGa.de, you collect valuable cashback – up to 12 % of the order value, depending on your club level. Your balance will be automatically unlocked in your customer account after the 15-day cancellation period has expired. You can then redeem it as easily as cash during checkout on your next order.
Can I withdraw collected shop credit?
You can either collect your shop credit or redeem it directly at checkout during your next order. Unfortunately, a cash payout is not possible.
How can I redeem collected shop credit?
To ensure your balance is always correctly assigned, please use the same email address for login permanently. You can redeem your collected shop credit with a single click when paying at checkout.
Do I get cashback on subscription orders?
As an subscription customer, you secure an immediate 10 % discount and permanent free shipping. The best part: Your loyalty pays off twice, because in addition you collect valuable cashback as shop credit with every delivery.